All Stories

Being professional in the Rental Industry

“The way you handled the situation is totally unprofessional.” Does that sound familiar? Our industry is renowned for claiming to be professional on the...
Pierre Hanekom
4 min read

Best Practice – What does it even mean?

I know every person has his own opinion on this topic. Business Owners are quick to point out that their way of doing things...
Pierre Hanekom
5 min read

Things to discuss with new Landlords

You might have heard the term “Tenant Procurement” which is the term used in the industry for all the activities required to find a...
Pierre Hanekom
2 min read

Credit Checking vs Application Processing – Do you know the …

The Tenant with the excellent credit score or the Tenant who paid twelve months in advance turns out to be a Tenant from hell....
Pierre Hanekom
2 min read

Rethink your Value – Become a most Trusted Advisor to …

Having and being able to communicate your Value Proposition is supposed to set you apart from the competition and to convince Landlords to trust...
Pierre Hanekom
4 min read

A true detective story … In pursuit of the Perfect …

Picture this … Pink Panther music is playing and the inspector arrives at the potential crime scene (the rental property) with his clipboard, ready...
Pierre Hanekom
2 min read

Strange Tenant Behaviour – Are you kidding me…

Knowing your tenants and I mean really knowing them can make a huge difference in your ability to be proactive in managing their sometimes...
Pierre Hanekom
3 min read

Impact of the drought conditions on landlords, tenants and …

Drought conditions require both Landlords and Tenants to work together to save water in every way possible.  Harcourts Maynard Burgoyne Rentals has agreed that I...
Pierre Hanekom
3 min read

Why Expectations Management is a Key to a successful …

Let’s start by defining a successful Rental Business… Well, a Rental Business is a services business and in order to be successful, you need...
Pierre Hanekom
3 min read

Every Rental Business needs a Heart Beat, to avoid …

Rental Businesses are not quiet businesses. They are like human hearts pumping with a very irregular pace,  caused by sharp peaks experienced on a...
Pierre Hanekom
1 min read